Terms of Service
Please read these terms carefully before using our healthcare appointment scheduling platform.
By accessing and using our healthcare appointment scheduling platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Important: These terms constitute a legally binding agreement between you and our service. Please read them carefully.
Permitted Uses
- Schedule and manage medical appointments with healthcare providers
- Access appointment confirmations and reminders
- Update your personal and medical information
- Communicate with healthcare facilities through our platform
Prohibited Uses
- Using the service for any unlawful purpose or activity
- Providing false or misleading information
- Attempting to gain unauthorized access to other users' accounts
- Interfering with the proper functioning of the service
- Using the service to spam or harass other users
Account Security
- Maintain confidentiality of your login credentials
- Notify us immediately of any unauthorized access
- Use strong, unique passwords
- Log out from shared devices
Information Accuracy
- Provide accurate and current information
- Update your details when they change
- Ensure medical information is complete
- Verify appointment details before confirmation
Important Medical Information
- This platform is for appointment scheduling only, not medical advice
- Always consult healthcare professionals for medical decisions
- In case of emergency, contact emergency services immediately
- We do not provide medical diagnosis or treatment recommendations
Our service facilitates communication between patients and healthcare providers but does not replace professional medical consultation, examination, diagnosis, or treatment.
Booking Fees
- Appointment booking may be subject to convenience fees
- All fees are clearly displayed before payment confirmation
- Payment is processed securely through third-party providers
- Refunds are subject to the cancellation policy of the healthcare provider
Cancellations & Refunds
- Cancellation policies vary by healthcare provider
- Refund eligibility depends on timing and provider policies
- Processing fees may be non-refundable
- Contact support for assistance with refund requests
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.
Service Availability
We strive for 99.9% uptime but cannot guarantee uninterrupted service availability.
Third-Party Actions
We are not liable for actions or decisions made by healthcare providers or their staff.
Questions About These Terms?
For legal or terms-related inquiries:
Email: legal@tiqora.in
Phone: +91 (555) 123-4567
Changes to Terms:
We will notify users of significant changes to these terms via email and platform notifications.