Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: June 11, 2025
Information We Collect
Personal Information
- Name, age, and contact information (phone number, email)
- Medical appointment details and preferences
- Hospital or healthcare facility information
- Payment information (processed securely through third-party providers)
Technical Information
- IP address, browser type, and device information
- Usage data and interaction patterns on our platform
- Cookies and similar tracking technologies
How We Use Your Information
- To schedule, manage, and confirm your medical appointments
- To communicate with you about your appointments and healthcare services
- To improve our platform and develop new features
- To ensure platform security and prevent fraud
- To comply with legal obligations and healthcare regulations
- To provide customer support and technical assistance
Data Protection & Security
Security Measures
- End-to-end encryption for all sensitive data transmission
- Secure storage with industry-standard encryption protocols
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Compliance with healthcare data protection standards (HIPAA, GDPR)
Note: We never sell your personal information to third parties. Your health data is treated with the highest level of confidentiality.
Data Sharing & Third Parties
We may share your information only in the following circumstances:
- With healthcare providers and hospitals for appointment management
- With payment processors for secure transaction handling
- With cloud service providers who maintain strict data protection standards
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
Your Rights & Choices
Access & Control
- Request access to your personal data
- Update or correct your information
- Delete your account and data
- Export your data in a portable format
Communication Preferences
- Opt-out of marketing communications
- Manage notification preferences
- Control cookie settings
- Withdraw consent where applicable
Contact Us About Privacy
For privacy-related questions or requests:
Email: privacy@tempus.healthcare
Phone: +91 (555) 123-4567
Response Time:
We respond to privacy requests within 30 days as required by applicable laws.