Help & Support

Get the help you need with our comprehensive support resources and dedicated team

Contact Support

Choose the best way to reach our support team

Phone Support

Speak directly with our support team

+91 9696415586

Mon-Fri, 9:00 AM - 6:00 PM IST

Email Support

Get detailed help via email

support@tiqora.in

24/7 - Response within 24 hours

Live Chat

Chat with our support team

Available on website

Mon-Fri, 9:00 AM - 6:00 PM IST

Frequently Asked Questions

Browse our knowledge base by category

Appointment Management

How to book, reschedule, and manage appointments

8 articles

Patient Management

Managing patient information and records

12 articles

Billing & Payments

Payment processing and billing questions

6 articles

Account Settings

Managing your account and preferences

10 articles

Security & Privacy

Data protection and security features

5 articles

Documentation

User guides and technical documentation

15 articles

Quick Help

Common questions and quick answers

How do I book an appointment?

Navigate to the appointment booking section, select your doctor, choose a time slot, and fill in patient details.

Can I reschedule my appointment?

Yes, you can reschedule up to 2 hours before your appointment time using the reschedule option.

How do I upload medical documents?

Use the document upload feature in your appointment details or patient portal.

What payment methods are accepted?

We accept all major credit cards, debit cards, UPI, and net banking.

Emergency Support

For urgent technical issues affecting patient care, our emergency support line is available 24/7

For non-urgent queries, please use regular support channels

System Status
99.9%
Uptime
< 200ms
Response Time
Operational
All Systems
Last updated: 7/14/2025, 2:18:35 PM |View detailed status page